Skills & Competencies for Residential Property Manager II

Residential Property Manager II job profile

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JOB SUMMARY for Residential Property Manager II

Manages the daily operations of one or more residential properties or communities.

JOB RESPONSIBILITIES for Residential Property Manager II

Oversees sales/leasing, tenant relations, maintenance, and other support activities. Typically responsible for managing property budgets, collections and/or property improvement initiatives.

Residential Property Manager II SALARY RANGE

BASE 50%
$83,083
TOTAL 50%
$94,583
Job Level
M02
Job Code
FA06000967
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Residential Property Manager II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Residential Property Manager II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Residential Property Manager II

1 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations to senior management on business operations streamlining.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -3
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Identifies necessary equipment used for fixing operational problems within the building.
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Level 2 Behaviors
(Light Experience)
Selects and uses appropriate building materials and tools for routine maintenance.
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Level 3 Behaviors
(Moderate Experience)
Utilizes a ticketing system to complete maintenance services and repairs in multiple buildings.
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Level 4 Behaviors
(Extensive Experience)
Recommends maintenance service upgrades to improve efficiency and building systems performance.
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Level 5 Behaviors
(Mastery)
Prioritizes deferred maintenance projects to meet budget funding levels or realign available budgets.
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3 Residential Property Manager II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Residential Property Manager II
Proficiency Level - 4
5 Competency for - Residential Property Manager II
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Residential Property Manager II

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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3 Residential Property Manager II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Residential Property Manager II
Proficiency Level - 4
5 Competency for - Residential Property Manager II
Proficiency Level - 5

Summary of Residential Property Manager II skills and competencies

There are 0 hard skills for Residential Property Manager II.
9 general skills for Residential Property Manager II, Operations Management, Building Maintenance, Facilities Management, etc.
13 soft skills for Residential Property Manager II, Business Acumen, Budgeting, Customer Relationship Management, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Residential Property Manager II, he or she needs to be proficient in Business Acumen, be skilled in Budgeting, and be proficient in Customer Relationship Management.

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